CBS Social Media Policy

Social Media Policy:

Scope:      Applies to all employees.

Purpose: At Community Based Services we understand that social media can be a fun and rewarding way to share your life and opinions with family, friends and co-workers.  However, use of social media as it relates to your career and to your employer also presents certain risks and carries with it certain responsibilities which we have outlined below.

Definition: In the rapidly expanding world of electronic communication, social media can mean many things. Social media includes, but not limited to social networking sites such as Facebook, Snap Chat, Instagram, Linked In, Twitter, and You Tube.  This also includes your own or someone else’s web log or blog, journal or diary, personal web site, or affinity web site, web bulletin board or a chat room, whether or not associated or affiliated with the Company, as well as any other form of electronic communication.


Agency employees are free to publish or comment via social media during non work hours in accordance with this policy provided they are not using Agency resources. Agency employees are subject to this policy to the extent they identify themselves as a Community Based Services employee or otherwise comment about Community Based Services (other than as an incidental mention of place of employment in a personal blog on topics unrelated to this Agency).

If an employee identifies himself or herself as an employee of the Agency on any social networking sites, the communication must include a disclaimer that the views expressed do not necessarily reflect the views of the Agency management.

All uses of social media must follow the same ethical standards that CBS employees must otherwise follow. Setting up social media accounts and their settings using the Agency’s computers, cell phones, I-Pads or other devices is only for the people we support. This will be conducted according to program guidelines set in place by the Chief Program Officer.

Fraternization using social media should be limited to staff to staff relationships. Staff is prohibited from “friending” or creating social media relationships with people enrolled in any of our programs. All employees are expected to maintain a professional relationship with the people we support.

It is acceptable to talk about your work and have a dialog with the community, but it is not acceptable to publish confidential or propriety information. Confidential things such as unpublished details about our programs, details of current projects, information related to the people we support and/or their programs, health or medical information, financial information and research. Employees must respect the confidentiality of program plans. Employees must also be mindful of the privacy of the people we support.

It is critical that you show proper respect for the laws governing copyright and fair use or fair dealing of copyrighted material owned by others, including Agency’s own copyrights and brands.

Make sure that social networking does not interfere with your commitment to your job or to the people we support.

Community Based Services prohibits taking negative action against any employee for reporting a possible violation of this policy or cooperating in an investigation.

Policy violations will be subject to disciplinary action, up to and including termination of employment.

Nothing contained in this policy is intended to interfere with employee’s rights under the National Labor Relations Act, including but not limited to employee’s rights to discuss the terms and/or conditions of their employment or other laws pertaining to their job activities.

Any conduct which is prohibited under the law if expressed in any other form or forum is prohibited if expressed through a social networking site. For example, the publication or posting of discriminatory, defamatory or libelous information is forbidden. The Agency’s policies, including but not limited to the Equal Employment Opportunity, EEO Discrimination and Harassment, and Workplace Violence and Harassment policies, apply equally to employee comments on social networking sites even if done on non-working time.

If you have any questions please contact Maureen Duffy in HR, 914-277-4771 ext 103.

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