Quality & Corporate Compliance
What is Quality Assurance?
Quality assurance refers to the systematic processes, measures, and practices put in place to ensure that people with disabilities receive the highest possible standard of care and support. It is a comprehensive approach aimed at maintaining and continually improving the quality of services provided to this vulnerable population. Quality assurance encompasses several key components:
- Standards and Regulations
- Assessment and Evaluation
- Person-centered Approach
- Staff Training and Development
- Health and Safety
- Client Feedback
- Documentation and Record-keeping
- Continuous Improvement
- Transparency and Accountability
What is Corporate Compliance?
The role of compliance is to ensure that Community Based Services adheres to applicable laws, professional best practices, and CBS’s policies and procedures.
How to Contact Corporate Compliance?
Use the Corporate Compliance Hotline:
914-277-4771 ext. 110
For questions, contact:
Melissa M. Zambri, Esq.
Corporate Compliance Officer
914-277-4771 x 106
How to Contact Quality Improvement?
We welcome questions, comments and suggestions. To share your thoughts, or request a copy of the Quality Improvement Workplan, please contact:
Morgan Kinne
Director of Quality Improvement
914-277-4771
Email Morgan
For More Information:
Corporate Compliance Manual
This manual provides an overview of Corporate Compliance, the compliance program at CBS, and how to report compliance concerns.
HIPAA
Notice of HIPAA Privacy Practices and CBS's commitment to protecting your health information, as well as your rights regarding your health information.
Vendor Education Material
An introduction to the education and training materials for vendors on compliance laws and CBS Code of Conduct and Ethics.
Vendor Educational Brochure
Information on the compliance program at CBS and types of compliance concerns for vendors, independent contractors, and consultants.
Learning About Incidents
Office for People with Developmental Disabilities's commitment for protection from harm.
Internal Quality Improvement Plan
An ongoing system for quality improvement that ensures our core values are being put into practice.
Code of Conduct and Ethics
A set of standards that requires members of the CBS community to conform to the highest ethical standards and meet or exceed legal obligations.