Quality assurance refers to the systematic processes, measures, and practices put in place to ensure that people with disabilities receive the highest possible standard of care and support. It is a comprehensive approach aimed at maintaining and continually improving the quality of services provided to this vulnerable population. Quality assurance encompasses several key components:

1. Standards and Regulations
2. Assessment and Evaluation
3. Person-centered Approach
4. Staff Training and Development
5. Health and Safety
6. Client Feedback
7. Documentation and Record-keeping
8. Continuous Improvement
9. Transparency and Accountability