Quality & Corporate Compliance
What is Quality Assurance?
Quality assurance refers to the systematic processes, measures, and practices put in place to ensure that people with disabilities receive the highest possible standard of care and support. It is a comprehensive approach aimed at maintaining and continually improving the quality of services provided to this vulnerable population. Quality assurance encompasses several key components:
- Standards and Regulations
- Assessment and Evaluation
- Person-centered Approach
- Staff Training and Development
- Health and Safety
- Client Feedback
- Documentation and Record-keeping
- Continuous Improvement
- Transparency and Accountability
What is Corporate Compliance?
The role of compliance is to ensure that Community Based Services adheres to applicable laws, professional best practices, and CBS’s policies and procedures.
How to Contact Corporate Compliance?
Use the Corporate Compliance Hotline:
914-277-4771 ext. 110
For questions, contact:
Melissa M. Zambri, Esq.
Corporate Compliance Officer
914-277-4771 x 106
How to Contact Quality Assurance?
We welcome questions, comments and suggestions. Please contact:
Director of Quality Improvement